GACLAY ELECTRIC SERVICES SARL (hereinafter referred to as "GACLAY," "we," "us," or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gaclaysarl.com or use our services.
Last Updated: January 2024
Applicable Law: This Privacy Policy complies with the Democratic Republic of Congo's data protection regulations, including Law No. 013/2002 of October 16, 2002, on Electronic Communications, and other applicable international data protection standards.
By using our website or services, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website.
Company Name: GACLAY ELECTRIC SERVICES SARL (abbreviated to GACLAY)
Legal Form: Société à Responsabilité Limitée (SARL) registered under Congolese law
Headquarters Address: 296, Lubudi Avenue, Q / Mutoshi, C / Manika-Kolwezi, Lualaba Province, Democratic Republic of Congo
RCCM: CD/KZI/RCCM/18-B-719
National ID: 6-9-N31834A
Tax Number: A1809753X
We collect personal data that you provide directly to us when you:
We do not collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, etc.) unless required by law or with your explicit consent for specific purposes.
We use your personal data for the following legitimate business purposes:
| Purpose | Legal Basis | Data Used |
|---|---|---|
| Providing requested services and information | Contractual necessity | Contact information, professional data |
| Responding to inquiries and customer support | Legitimate interest | Contact information, communication history |
| Processing business transactions | Contractual necessity | Identification data, financial information |
| Sending marketing communications (with consent) | Consent | Contact information, preferences |
| Improving our website and services | Legitimate interest | Technical data, usage patterns |
| Complying with legal obligations | Legal requirement | Identification data, transaction records |
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.
We may share your personal data with third parties only in the following circumstances:
We may share data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, such as:
We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:
In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity, subject to this Privacy Policy.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
We retain personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Typical retention periods:
Despite our security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your personal data.
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior.
Cookies are small text files placed on your device when you visit our website. They help us recognize your device and remember certain information about your visit.
You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit our site, and some services and functionalities may not work.
Browser Settings: Most web browsers allow you to control cookies through their settings. Refer to your browser's help section for instructions.
By continuing to use our website without changing your cookie settings, you consent to our use of cookies as described in this Privacy Policy.
Under applicable data protection laws, you have certain rights regarding your personal data:
You have the right to request access to the personal data we hold about you and receive a copy of that data.
You have the right to request correction of inaccurate or incomplete personal data.
You have the right to request deletion of your personal data under certain circumstances.
You have the right to object to processing of your personal data in certain situations.
You have the right to request restriction of processing of your personal data.
You have the right to receive your personal data in a structured, commonly used format.
To exercise any of your rights, please contact us using the information provided in the "Contact" section below. We may need to verify your identity before processing your request.
Response Time: We will respond to your request within 30 days of receipt, in accordance with applicable laws.
You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable data protection laws.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the "Last Updated" date at the top of this policy.
We will notify you of any material changes to this Privacy Policy through:
Continued Use: Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.
We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:
Data Protection Officer:
GACLAY ELECTRIC SERVICES SARL
Address:
296, Lubudi Avenue, Q / Mutoshi, C / Manika-Kolwezi,
Lualaba Province, Democratic Republic of Congo
Email:
info@gaclaysarl.com
Phone:
+243 999 304 259
Business Hours:
Monday - Friday: 8:00 AM - 5:00 PM